Terms of Service

Terms of Service

ClubsNSW Services

In this day and age with so much legislation being introduced and sensitive public issues being an everyday occurrence it is vital that the NSW club industry has a very strong and well resourced peak body, who deliver relevant and credible services to member clubs.

ClubsNSW provides a wide range of benefits and services for nearly 1400 member clubs delivering fantastic value for member clubs.


Sometimes industrial disputes can pop up from time to time and can prove to be a costly exercise. The current cost of private advice and advocacy can run into thousands of dollars per day. ClubsNSW membership acts as an indispensable and inexpensive insurance against this.

Our experienced team of industrial advocates and human resources professionals are acutely aware of the problems facing our industry including the various stakeholders involved in industrial disputation from the industry unions to the Commissioners assigned to club industry matters. Accordingly, the professionalism and the knowledge of ClubsNSW Workplace Relations Team provide member clubs a competitive advantage over the law firms, not to mention the cost savings.

Workplace Relations Services include:
– Industrial Lobbying, Negotiation and Voice for the Club Industry:
– Lobbying for further reform in Industrial Relations, OH&S and Workers Compensation
– Industry Partner to the Workplace Authority
– Representation on WorkCover’s Industry Reference Group
– Making Representations to the Australian and NSW Industrial Relations Commissions, Award Review Task Force and Australian Fair Pay Commission

Core Service – Key Areas of Assistance for Individual Clubs:
– Interpretation of industrial relations legislation, awards, NAPSAs, and agreements
– Strategic advice on the benefits and the practical application of WorkChoices and other industrial legislation
– Representation of all member clubs in the various industrial commissions
– Continuation of education on industrial relations legislation through Hot Topic Emails and Seminars
– Assisting clubs review club policies and procedures to ensure compliance with current legislation
– Outlining the benefits of various types of agreements available under WorkChoices

Additional Services – Available at a Subsidised Rate for Member Clubs:
– Assistance, preparation and lodging of Australian Workplace Agreements
– Assistance, negotiation, preparation and lodgement of collective agreements – both Union and Non-Union
– Specialised advice and training to club boards, senior management or general staff regarding the impact of WorkChoices legislation.


Often situations come up and you don’t have an answer. No query is too big or too small for our Member Enquiries Advisors, who handle more than 22,000 enquiries from members every year. Not only are they professionals, but they’re trained in every aspect of club operations. That means they’ll be able to answer just about every question you throw at them and they can be contacted Monday to Friday from 9am to 5pm on 1300 730 001

Some of the topics our Advisors provide advice on are:

– Workplace Relations Act 1996 (Cth)
– NAPSA (Notional Agreements Preserving State Awards)
– Award and Payroll issues
– Annual General Meetings
– ClubsNSW Annual Conference and Trade Expo
– ClubsNSW Awards for Excellence
– ClubSafe & Responsible Gaming
– Community Development Support Expenditure (CDSE)
– Corporations Act 2001
– Director Responsibilities and Development
– Gaming Legislation and Policy
– Training & Professional Development
– Human Resources including Recruitment and Performance Management
– Workplace Relations including disputes, counselling and discipline
– Registered Clubs Act
– Responsible Service of Alcohol
– Rostering and Staff Restructuring
– Smoking Legislation and Policy
– Social Impact Assessments (SIAs)


The Policy and Government team develops policy, addresses key policy issues as they emerge and provides members with advice to assist in their planning, as well as developing submissions on behalf of the club movement on a wide range of issues. And deal with a host of issues including:

– Responsible gaming and compliance;
– Interpretation of and response to Government on proposed legislation
– Gaming tax;
– Gaming machine technical standards;
– The Central Monitoring System;
– Gaming Machines Act and Gaming Machine Tax Act;
– GST;
– Club mutuality and income tax;
– Insurance;
– Privacy;
– Food safety;
– Community Development & Support Expenditure;
– Club security;
– Smoking;
– Community and courtesy transport;
– Liquor regulations;
– Responsible service of alcohol;
– Drink-driving;
– Club governance;
– Place of Public Entertainment Licenses (POPEs);
– The Registered Clubs Act; and
– Issues relating to the Club Movement’s national body, ClubsAustralia.


Whether you are a director, manager or general club staff, if you live in a remote area or your workload keeps you from attending critical training sessions vital to your role, then the ClubsNSW Flexible Learning Program is for you.

The ClubsNSW Flexible Learning Program is designed for boards, managers and staff and offers a mix of face-to-face training, online training (e-learning) or a blend of both.

Given the compliance requirements for the club industry and our rapidly changing regulatory landscape, the delivery of learning, training and education must ensure that the right people have access to current and critical information in order to do their jobs efficiently and effectively. Please log in here for further information


ClubsNSW e-Market is a ClubsNSW initiative which facilitates donation, exchange, sale or purchase of club equipment and goods between members of the Association. This service is currently complimentary for all ClubsNSW members and is administered by the Member Enquiries Centre (MEC).


A high quality informative monthly publication, Club Life (Circulation – 17,500, readership 75,000 per month) keeps clubs acquainted with the latest news in this fast-moving industry.

Also available is the invaluable Directors’ Guide, a plain English guide to legislation for directors now in its seventh edition and is available in hard copy and CD Rom. In addition, a regular news program, Club News is aired on Sky Channel fortnightly highlighting key issues and featuring guest appearances by industry leaders and commentators. More than 125 information eCirculars are provided to clubs annually with distribution weekly.

Changes in legislation, information updates and industry news are featured in the eCirculars keep club managers, directors and staff abreast of what is happening in the club movement.


Some 55 meetings are held in 13 metropolitan and country regions every year, which all member clubs can attend. All meetings include speakers and discussion about the latest events affecting clubs. All regions are financially supported by the Association and each elects a State Councilor to represent its interests at ClubsNSW State Council meetings.

State Councillors, representatives of all ClubsNSW affiliated Associations, and the Board of Directors, meet at least bi-monthly to discuss all key industry issues as well as local issues of great importance to the regions.

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