Archive for month: February, 2015

Revesby Workers’ Club Pays Tribute To Patrick Rogan

Patrick RoganOn 17 February 2015, Revesby Workers’ Club sadly farewelled Patrick Rogan, a significant member of the community who played a vital role in public matters and the success of clubs in NSW. Pat Rogan was driven to improve areas throughout the local community. He was dedicated to many initiatives and held various positions that paved the way for good change.

From 1973 to 1999, Pat served in State Parliament as a Member for East Hills. He made great achievements in this role including working on the Chelmsford Royal Commission, initiating the Salt Pan Creek walkway with Mayor Gordon Parker, the duplication of the railway to East Hills, initiating the Stacey Street overpass and securing funding for the widening and improvements to Davies Road.

Pat Rogan was a hardworking politician who went about his commitments with a gentlemanly manner. He made every effort to serve the community well and fought for all injustice.

In an inaugural speech, Alan Ashston stated his appreciation for the work that Pat had completed in the community; “Pat’s dedication and commitment to our local community exemplifies the spirit of public service that should be the most important aspect of any citizen’s desire to seek election to Parliament.”

Following his success in Parliament, in 1999, Pat retired from MP for East Hills and in that same year he became Chairman of ClubsNSW. As Chairman of ClubsNSW, Pat oversaw the introduction of an industry Code of Practice and best practice guidelines to improve accountability and better inform Club Directors about their legal responsibilities, government legislation and duty of care. Significantly, Pat Rogan also became the public face for the anger over the club gaming tax in 2003 that would force clubs to pay $1.8 billion in taxes over the next seven years.

In 2006, Pat was recognised for his achievements when he was presented with the inaugural Outstanding Contribution to Club Movement Award and was later appointment as a Life Member of ClubsNSW in 2008.

CEO Ed Camilleri said that as President of Revesby Workers’ Club from 2008 to 2010, Pat was an important part of the clubs success and will be missed greatly. “Mr Patrick Rogan was instrumental in setting the long term strategic plan for the Club, guaranteeing the Clubs success. He was very well respected by the Board, Management and our club members and will be missed.” CEO Ed Camilleri said.

Revesby Workers’ Wins the OOPS – Large Club Superior Service Award 2014

Revesby Workers' CEO Ed Camilleri receives the OOPS Large Club Superior Service award from OOPS Managing Director Michelle Pascoe

Revesby Workers’ CEO Ed Camilleri receives the OOPS Large Club Superior Service award from OOPS Managing Director Michelle Pascoe

Recently Revesby Workers’ was presented with the OOPS Award for taking out the ‘OOPS – Large Club Superior Service Award’ for 2014.

OOPS (Optimum Operating Procedures and Services), is more than a mystery shopper program, as its aim is to improve the performance of service based businesses.

With thousands of visitors coming through our doors each week, it is vital that we ensure each touch point for our members and guests provides a great experience. Whether it be the lighting in our carparks, how easy it is to navigate our website or simply whether service comes with a smile, the OOPS program is another way that we benchmark ourselves.

Providing a consistently great experience for our members and guests continues to be at the forefront of what we do, therefore we were extremely proud to be presented with the OOPS Award as formal recognition of our efforts, and indeed after being measured against our peers throughout the 2014 calendar year.

This result also caps off an amazing year for Revesby Workers’ which can be seen below.

The OOPS program has evolved into a partnership for the betterment of operations, and indeed for the benefit of our members and guests.


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